Privacy Policy

1. Commitment to Privacy

At R.N Payal, we hold the privacy and trust of our clients in the highest regard. This Privacy Policy outlines how we collect, safeguard, and utilize personal details provided to us during showroom visits, phone consultations, or online enquiries.

2. Information We Collect

When you initiate an enquiry, place a custom payal order, or request a showroom appointment, we may collect minimal contact details such as your name, telephone number, email address, and specific silver design requirements.

3. How We Use Your Information

Information collected is strictly utilized to:

• Process and manage custom silver jewellery commission orders.
• Coordinate bench availability and showroom appointments in Mathura.
• Respond to product enquiries regarding 925 silver purity and pricing.
• Send order updates and dispatch notifications.

4. Strict Non-Disclosure & Security

We do not sell, rent, trade, or share your personal information with third-party advertisers or external vendors. All client communications and custom design records are stored securely and treated as strictly confidential.

5. Digital Cookies & Preferences

Our digital website uses essential functional cookies solely to preserve display preferences and smooth site navigation. No invasive tracking cookies are deployed.

6. Privacy Enquiries

If you have questions regarding our data protection policy or wish to update your contact information, please write to us at hello@rnpayal.com or visit our showroom in Mathura, Uttar Pradesh, India.